Privacy Policy

1. Introduction

Motionize BV ("we", "us", or "our"), a company registered in the Netherlands, operates the Motionize.AI platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our services.

We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

The data controller responsible for your personal data is:

3. Data We Collect

We collect and process the following categories of personal data:

3.1 Account Information

• Name
• Email address
• Password (encrypted)
• Google account ID (if you sign up via Google)

3.2 Payment Information

• Payment details are processed securely by Stripe and are not stored on our servers
• Transaction history and subscription status
• Credit balance

3.3 Usage Data

• Content you upload (images, audio files)
• Generated content (images, videos, audio)
• Prompts and settings used for generations
• Service usage patterns and preferences

3.4 Technical Data

• IP address
• Browser type and version
• Device information
• Cookies and similar technologies (see our Cookie Policy)

4. Purpose of Processing

We process your personal data for the following purposes:

• To provide and maintain our AI generation services
• To process your account registration and manage your account
• To process payments and manage subscriptions
• To communicate with you about our services
• To improve and optimize our services
• To comply with legal obligations
• To prevent fraud and ensure security

5. Legal Basis for Processing (GDPR Article 6)

We process your personal data based on the following legal grounds:

• Contract performance: Processing necessary to provide our services to you
• Legitimate interests: To improve our services, prevent fraud, and ensure security
• Consent: For marketing communications and analytics cookies
• Legal obligation: To comply with applicable laws and regulations

6. Third-Party Service Providers

We share your data with the following third-party service providers:

Payment Processing

Stripe: Processes payments securely. View Stripe's Privacy Policy

Analytics & Advertising

Google Analytics & Google Ads: We use these services to understand how users interact with our platform and to serve relevant advertisements. View Google's Privacy Policy

AI Service Providers

We use various AI service providers to power our generation features. Your uploaded content and prompts may be processed by these providers to generate results. These providers include OpenAI, Replicate, and other specialized AI services.

7. Data Retention

We retain your personal data for the following periods:

• Account data: Until you delete your account, plus any legally required retention period
• Generated content (Free users): 7 days
• Generated content (Pro users): Until you delete it or your account
• Transaction data: 7 years (legal requirement)
• Analytics data: 26 months

8. International Data Transfers

Some of our service providers are located outside the European Economic Area (EEA). When we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or transfers to countries with adequacy decisions.

9. Your Rights Under GDPR

As a data subject, you have the following rights:

• Right of access: Request a copy of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your personal data ("right to be forgotten")
• Right to restrict processing: Request limitation of processing in certain circumstances
• Right to data portability: Receive your data in a structured, machine-readable format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at [email protected].

10. Complaints

If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

11. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.